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Cancellation Policy

We understand that plans can change, and we aim to make the cancellation process as simple as possible. If you'd like to cancel your order, please refer to the guidelines below and contact us immediately. We'll do our best to cancel your order before it ships.

SECTION 1. CANCELLATION BEFORE SHIPMENT

  • Orders can be canceled within 12 hours of purchase for a full refund.
  • After 12 hours, we begin processing your order, and cancellation may not be possible.

Note: If your order has already been processed or shipped, you will need to follow our return policy instead.

SECTION 2. CANCELLATION AFTER SHIPMENT

If your order has already been shipped, WE CAN'T BE CANCELLED. However, you may refuse the package upon delivery and contact us for a return authorization (return shipping fees may apply).

SECTION 3. PRE-ORDERS & BACKORDERS

If you have placed a pre-order or backorder, you may cancel any time before the item ships for a full refund.

SECTION 4: REFUND TIMELINE

We will inform you once we’ve received and reviewed your return, we will assess if the returned item has passed the eligibility criteria in Section 1.  And then, we will let you know whether the refund has been approved. If approved, the refund will be processed to your original payment method within 10 business days.

Keep in mind that it may take additional time for your bank or credit card company to process and post the refund.

If it has been more than 15 business days since your return was approved and you have not received your refund, please communicate with us via Email Here.

For more information about the refund process, please follow our guide here.

NOTE: If applicable to your order, the original shipping fee and shipping guarantee are non-refundable.

SECTION 5. CONTACT INFORMATION

For matters on cancellation, please do not hesitate to reach us out:

  • Email: orders@admiredrecreation.com
  • Toll Free Number: +1 (888) 352-4890
  • Chat with Us: Use our live chat feature, located on the lower right tab of this page and we'll connect you to our active team member.
  • Enter your query in our Contact Form at our Contact Us Page here.
  • Write to us by mail at: 74 E Glenwood Ave., Smyrna, DE 19977, USA